Direct Answer
Do not reapply. Check status at evisa.gov.vn/e-visa/search with your Reference Code first. The result tells you exactly what to do next.
Status: In Process — still running, not lost. Speed Up from USD 65 via WhatsApp without reapplying. Contact +84 947 754 252 with Reference Code + registered email + flight number.
Status: Amendment Required — an error stopped processing, no email sent. Free correction via WhatsApp — wrong port (SIN/ICN), HEIC photo, or missing middle name fixed and resubmitted on priority track.
Two active applications = 24–48h hold on both. At airport with no visa: Boarding Letter ~30 min via WhatsApp — 24/7.
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Application stalled? Contact WhatsApp with your Reference Code before doing anything else. Have ready: Reference Code (E260705...) • registered email • flight number • departure time WhatsApp +84 947 754 252 → New application — from USD 90 → |
Queue Delay or Error Delay? This Determines Everything.
"In Process" status means two entirely different things depending on the underlying cause. The fix is different for each. Applying the wrong fix makes the situation worse.
| Queue delay — application is clean | Error delay — application has a problem |
|---|---|
| Status: In Process | Status: Amendment Required (or stuck In Process >7 working days) |
| Correct passport photo, flat and clear | HEIC photo from iPhone instead of JPEG |
| Full name from MRZ including middle names | Middle name omitted or abbreviated |
| Entry port = Vietnamese airport (SGN/HAN/DAD) | Entry port = transit hub (SIN/ICN/NRT/DXB/DOH) |
| Entry date = Vietnam arrival date | Entry date = departure date from home country |
| Fix: Speed Up existing application from USD 65 | Fix: Free Amendment Required correction via WhatsApp |
Step 1: Check Your Live Status Before Doing Anything
Go to evisa.gov.vn/e-visa/search. Enter the Reference Code (format E260705...) from the post-payment email and the email address registered on evisa.gov.vn.
Result: In Process
The application is running normally in the queue. Not lost, not rejected. If the flight is within 3 days: Speed Up via WhatsApp +84 947 754 252 with Reference Code + registered email + flight number. The existing application is pushed to priority status — no new government fee. Speed Up pricing: 3-Day USD 65 • 1-Day USD 85 • 5-Hour USD 100 • 2.5-Hour USD 130 • 1-Hour USD 160.
Result: Amendment Required
An error was found during immigration review and processing stopped completely. No email is sent. Contact WhatsApp for free correction — error fixed and resubmitted on priority track. Do not reapply. The five most common causes are covered in the section below.
Critical: Do not submit a second application while one is pending. Two active applications for the same passport trigger a 24–48 hour deduplication hold on both — neither proceeds. While both are frozen, your flight window closes. Speed Up or free Amendment Required correction on the existing application is always faster than starting over.
The Five Errors That Stop Processing
If the status shows Amendment Required, one of these five errors is almost always the cause. VietnamVisaEasy checks all five before submission on every agency application.
| Error | How to recognise it | Correct it by |
|---|---|---|
| Wrong entry port | SIN, ICN, NRT, DXB, DOH entered — the portal accepts them without warning | Open booking confirmation → Vietnam-landing segment → "Arrives" IATA code: SGN, HAN, DAD, PQC, or CXR only |
| HEIC photo (iPhone) | iPhone default format — immigration requires JPEG | Settings → Camera → Formats → Most Compatible. White background, no glasses, face 70%+, under 2MB |
| Missing middle name | Name entered without middle name(s) from passport MRZ | Enter full legal name exactly from MRZ line at bottom of passport bio page — all middle names, no abbreviations |
| Wrong entry date | Departure date used instead of Vietnam arrival date — common for US and AU travellers crossing the date line | Open booking confirmation → Vietnam-landing segment → "Arrives" date column. That date = entry date |
| Blurry passport scan | Passport photographed at angle, flash glare over MRZ, or MRZ lines not fully readable | Photograph flat on white surface under even light. All four corners visible. MRZ lines fully legible. JPEG under 2MB |
How Many Real Working Days Has Your Application Had?
The most common source of unnecessary panic is counting calendar days instead of real Vietnamese working days. Immigration processes applications Monday–Friday during business hours in Vietnam Time (VNT, UTC+7). Weekends and Vietnamese public holidays are zero-processing days.
| Submitted on | Calendar days may say | Real working days | Action |
|---|---|---|---|
| Monday VNT | 5 days (now Saturday) | 3–4 days | Within normal range — monitor |
| Friday evening VNT | 3 days (now Monday) | <1 day | Very early — no action needed yet |
| Before a Vietnamese public holiday | 7 days | 3–4 days (holiday = 0) | Check holiday calendar — may be normal |
| Any weekday VNT | 8+ calendar days | 6+ working days | Contact WhatsApp — beyond normal range |
| June–August (peak season) or Tet (Jan–Feb) | Any duration | Add 2–3 days to normal range | Peak volume — Speed Up if flight within 5 days |
If a Fresh Application Is Needed — All Tiers and Cutoffs
If the original application has been rejected outright, has no Reference Code, or has already had a Speed Up that did not deliver, a fresh application is needed. All prices include the USD 25 government fee.
| Tier | New app | Speed Up * | VNT cutoff | ET cutoff | AEST cutoff | BST cutoff |
|---|---|---|---|---|---|---|
| 3-Day | USD 90 | USD 65 | 11:00 | midnight | 14:00 | 04:00 |
| 1-Day | USD 110 | USD 85 | 11:00 | midnight | 14:00 | 04:00 |
| 5-Hour | USD 125 | USD 100 | 13:00 | 02:00 | 16:00 | 06:00 |
| 2.5-Hour | USD 155 | USD 130 | 15:00 | 04:00 | 18:00 | 08:00 |
| 1-Hour | USD 185 | USD 160 | 18:00 | 07:00 | 21:00 | 11:00 |
| Weekend batch | USD 230 | USD 210 | 15:00 Sat/Sun | 04:00 Sat/Sun | 18:00 Sat/Sun | 08:00 Sat/Sun |
| Boarding Letter | WhatsApp 24/7 — ~30 min | 24/7 | 24/7 | 24/7 | 24/7 | |
* Speed Up: already submitted on evisa.gov.vn and USD 25 govt fee paid — fee deducted from price. Multiple entry: add USD 25. PT: ET−3h. MT: ET−2h. CT: ET−1h. Saskatchewan CT year-round. AEDT (Oct–Apr): AEST+1h. Perth AWST 1-Hour: 19:00. Weekend batch: 1 result batch per day 16:00–18:00 VNT.
Frequently Asked Questions
My Vietnam visa is still processing and my flight is soon — what do I do?
Do not reapply. Check evisa.gov.vn/e-visa/search with Reference Code (E260705...). In Process: Speed Up from USD 65 via WhatsApp. Amendment Required: free correction via WhatsApp. Two applications = 24–48h hold on both.
How many real working days has my application had?
Count only Monday–Friday VNT days, excluding weekends and Vietnamese public holidays. Friday evening VNT submission + weekend = less than 1 real working day on Monday morning. 5 calendar days including a weekend = 3 real working days. Peak season (Jun–Aug, Tet Jan–Feb) adds 2–3 days to normal range.
What causes Vietnam eVisa to stay in Processing for a long time?
Queue delay (clean application, high volume period) or error delay (wrong port SIN/ICN, HEIC photo, missing middle name, wrong entry date, blurry passport scan). Amendment Required means error delay — no email sent. Speed Up or free correction via WhatsApp resolves both without reapplying.
Should I submit a new application while one is still processing?
No. Two active applications = 24–48h hold on both. Check status first at evisa.gov.vn/e-visa/search. Speed Up or free Amendment Required correction on existing application is always faster than reapplying. Only start fresh if the original has been rejected outright with no Reference Code.
What is the fastest way to get a Vietnam visa before departure?
Existing application: Speed Up from USD 65 via WhatsApp. Fresh application needed: 1-Hour USD 185 before 07:00 ET / 21:00 AEST / 11:00 BST on any weekday. Past all cutoffs or at airport: Boarding Letter ~30 min via WhatsApp, available 24/7.
Related Guides
- → Vietnam visa needed tomorrow: exact steps by time remaining
- → Amendment Required: what stopped processing, free fix
- → All urgent tiers: full pricing, VNT/ET/AEST/BST cutoffs
- → eVisa approved but email not received: how to retrieve it
- → Entry port errors: SIN, ICN, NRT — never the transit hub
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Check status first. Then Speed Up from USD 65 or free Amendment Required fix — not a new application. Reference Code + email + flight number • 1-Hour USD 185 before 07:00 ET / 21:00 AEST • Boarding Letter 24/7 WhatsApp Now → New application — from USD 90 → |
VietnamVisaEasy.com is a private travel agency, not affiliated with the Vietnamese government. We charge a service fee to assist with visa applications. If you do not need assistance, apply directly at evisa.gov.vn. Updated August 14, 2026.