Complete Guide for Foreign Travelers (2025 Edition)
If you’re planning to travel to Vietnam, finding and checking into a hotel is usually easy — but for first-time visitors, some local customs and tips can save you stress, time, and even money. This guide covers everything you need to know:
✔️ How to book hotels in Vietnam
✔️ What to expect at check-in
✔️ Common hotel issues and how to handle them
📅 1. How to Book a Hotel in Vietnam
✅ Recommended platforms:
-
International apps: Booking.com, Agoda, Expedia, Airbnb
-
Local apps: Traveloka, Vntrip, Mytour.vn
-
Direct booking: Many hotels have their own websites or Facebook pages with messaging support
🏷️ Tips:
-
Always check reviews and photos before booking
-
For better prices, look for “pay at property” or “free cancellation” options
-
Many hotels offer free airport pickup if you stay more than 2–3 nights — don’t forget to ask!
🛬 2. Hotel Check-In Process in Vietnam
When you arrive at the hotel:
-
🪪 Show your passport – the receptionist will register your stay
-
🧾 Pay or confirm payment – depending on your booking type
-
🗝️ Receive your room key/card – and Wi-Fi login details
-
🧳 Bellboy may help with your luggage at mid/high-end hotels
📌 Your passport will be scanned and returned immediately — some hotels may hold it during your stay (you can request a copy instead).
🛂 Visa Requirement for Check-In
By Vietnamese law, hotels must register all foreign guests with local police. That’s why you must show your passport and valid visa at check-in.
👉 If you don’t have a visa yet, get one now at:
🔗 VietnamVisaEasy.com
📧 Email: [email protected]
⏱️ Urgent e-visa in 1–3 hours available
🛏️ 3. Hotel Types in Vietnam
-
Budget hostels ($5–15/night): dorms or basic rooms, ideal for backpackers
-
Mid-range hotels ($20–50/night): private bathrooms, breakfast, Wi-Fi
-
Boutique hotels/resorts ($60–150+/night): personalized service, great design
-
Luxury 4–5 stars ($100–300+/night): full facilities, pools, spas, gyms
⚠️ 4. Common Hotel Issues & How to Handle Them
❗ Early check-in / Late check-out
-
Standard check-in time: 2:00 PM
-
Standard check-out time: 12:00 noon
-
If you arrive early or leave late, ask for luggage storage or request early/late check option
❗ Noise / Cleanliness problems
-
Politely request to change rooms or speak to the front desk
-
Most 3-star+ hotels will solve it promptly
❗ Payment issues
-
Check if the price includes taxes and service fees
-
Ask for printed receipts or invoices when paying
❗ Wi-Fi doesn’t work?
-
Ask reception to reset the router or move you closer to a working signal
❗ Lost key or card
-
Report immediately — many hotels charge a small replacement fee (or none)
💡 Helpful Tips
-
🛎️ Always take a photo of your hotel name/address in Vietnamese to show taxi/Grab drivers
-
🧼 Carry basic toiletries just in case — not all budget hotels provide them
-
📲 Save the hotel phone number in case you need directions or support
🌐 Hotel Booking and Visa Go Together!
If you haven’t booked your hotel yet, try to:
-
Choose one near the city center or transport hub
-
Confirm your check-in policy if arriving late at night
-
And most importantly, make sure you have a valid visa to check in!
🎯 Need a Vietnam e-visa? Apply online today:
🌐 VietnamVisaEasy.com
📧 Email: [email protected]