A name error on a Vietnam e-visa is one of the most consequential mistakes a traveller can make before a flight. Airline staff check the name on your visa against your passport at check-in, and Vietnamese immigration officers do the same on arrival. Any discrepancy — wrong order, missing letter, absent middle name — is grounds for denied boarding or denied entry.
Do not submit a second application to fix this. Duplicate applications trigger a 24–48 hour hold on both. Contact VietnamVisaEasy — error identification is free.
Common Name Errors on Vietnam E-Visas
| Error type | Example | Risk |
|---|---|---|
| Wrong name order | Surname entered as given name | Denied boarding |
| Typo / misspelling | JENNIFER entered as JENIFER | Denied boarding or entry |
| Missing middle name | JOHN SMITH instead of JOHN EDWARD SMITH | Flagged at check-in or immigration |
| Hyphen missing | SMITH JONES instead of SMITH-JONES | Possible flagging by airline system |
| Accented character removed | JOSE instead of JOSÉ (if passport shows the accent) | May cause discrepancy depending on airline and immigration system |
How to Check Your E-Visa Name
Check your application status at evisa.gov.vn. Once approved, download your e-visa PDF and compare the full name shown against the bio-data page of your passport — not your booking confirmation, not your loyalty card. Your passport is the reference document.
Check every part of your name: given names, middle name (if on passport), and surname, in that order. Then check for hyphens, double letters, and any special characters.
Steps to Take After Finding a Name Error
Do not submit a second application. A duplicate application will trigger a 24–48 hour hold on both the original and the new one. This delays resolution, not speeds it up.
Contact VietnamVisaEasy immediately. Error identification is free. WhatsApp or email the team with your application reference number (format: E260705...), the name shown on your e-visa, and the correct name from your passport.
Tell the team your flight date. This determines which processing tier is needed. The closer your flight, the more urgent the response required.
A new application with the correct name will be needed. The team will confirm this and advise the fastest processing option for your timeline.
New Application Fees (Name Error — New E-Visa Required)
Government fee of USD 25 is included in all totals below. Always select 90-day single-entry validity — it is the same price and gives more flexibility.
| Tier | Processing time | Total fee | Available |
|---|---|---|---|
| Standard | 3 business days | USD 80 | Mon–Fri |
| 3-Day | 3 days | USD 90 | Mon–Fri |
| 1-Day | 1 business day | USD 110 | Mon–Fri |
| 5-Hour | 5 hours | USD 125 | Mon–Fri |
| 2.5-Hour | 2.5 hours | USD 155 | Mon–Fri |
| 1.5-Hour | 1.5 hours | USD 185 | Mon–Fri |
| Weekend / Holiday | Same day | USD 230 | Sat/Sun/holidays only, submit before 15:00 VNT |
| Emergency | Fastest available | USD 215 | Mon–Fri only |
Frequently Asked Questions
Error identification is free. Urgent processing from 1.5 hours.
Name wrong on your Vietnam e-visa?
Tell us the name on your visa and what your passport shows. Error identification is always free and we will advise the fastest path forward.
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