Frequently Asked Questions

Frequently Asked Questions (FAQs)

We have listed the most frequently asked questions regarding visa on arrival below. However, if you have any further questions, feel free to contact us or post your questions on MVV Answers! You will receive an answer shortly.

Is this a legal service?

Yes, we provide legal services!

According to the Government’s Decree No. 01-2695/2024/TCDL-GP-LHQT, International travel agencies have the right to request Vietnam Immigration Department from Vietnam Government to approve the Vietnam E-Visa for clients

General Questions About Vietnam Visa

Vietnamese visa is a type of travel document granted by competent Vietnamese authorities, providing permission to travel to and enter Viet Nam.

Viet Nam e-Visa is valid for a maximum of 90 days, for single or multiple entries.

Citizens of eligible countries can apply for a Vietnam E-Visa. Check the full list of eligible countries here.

You can stay up to 90 days with a Vietnam E-Visa, depending on the visa type you select (single or multiple entries).

  • E-Visa: Valid for both air and land entries; processing fee includes the stamp fee.
  • Visa on Arrival: Only valid for air travel; stamp fee is paid at the airport.

Application Process

Follow these simple steps:

  1. Complete the online application form here.
  2. Pay the application fee securely online.
  3. Receive your E-Visa via email within 3-5 business days.

You’ll need:

  • A scanned copy of your passport (valid for at least 6 months).
  • A digital passport-sized photo.

Processing and Fees

The standard processing time is 3-5 business days. Expedited processing is available for urgent applications.

The cost depends on the visa type (single/multiple entry) and processing speed. No hidden fees – the price includes the stamp fee.

If your application is rejected, we offer a money-back guarantee for the service fee paid.

Tracking and Support

Yes! Use our Visa Status Check tool by entering your Application ID and Passport Number.

Contact our 24/7 Support Team immediately via email or live chat.

Travel Information

Yes, visa extensions are possible depending on your circumstances. Contact us for assistance with extensions.

Overstaying your visa may result in fines or penalties. Contact us promptly to resolve this issue.

Ensure you meet all entry requirements, including health and COVID-19 regulations (if applicable).

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