Vietnam government offices close on Tue 24 Nov 2026 (Vietnamese Culture Day). Please apply early so your e-visa is ready before the holiday. Need it that day? Use our Holiday emergency service, Mon 23 Nov 17:00 – Tue 24 Nov 17:00 (GMT+7). Apply now →

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PRIVACY POLICY

Your personal information is secure with us.

We are committed to protecting the privacy of visitors to our website. By using our services at VietnamVisaEasy.com to apply for a Vietnam visa, you agree to the terms of this privacy policy.

1. What Information Do We Collect?

We collect, store, and use the following personal data necessary for processing your Vietnam visa application:

  • Full name

  • Passport number

  • Date of birth

  • Date of arrival in Vietnam

  • Other information as required for the visa application process

2. How We Use Your Personal Data

The personal data you submit to our website will be used solely for processing and obtaining your Vietnam visa approval letter from the Vietnam Immigration Department.

After your visa service is completed and the approval letter is issued, your personal data will be automatically deleted from our records. VietnamVisaEasy.com will not be held responsible for any issues related to personal data or privacy claims beyond this process.

Important Note: Vietnam visa approval letters are typically issued in groups. Therefore, your information (e.g., name, passport number, date of birth) may appear alongside others on the same letter. If you prefer an individual approval letter, please contact us at support@vietnamvisaeasy.com. We are not responsible for privacy issues resulting from group approval letters.

Details saved before you submit

When you enter your email on the application form, we save your contact details and trip choices (email, phone number, service, processing speed, travel dates and entry port) before you submit, so our team can contact you if you need help finishing your application. Details from unfinished applications are deleted automatically 90 days after your last update, or sooner if you ask us.

We also record how you found us: the site or campaign that referred you, your first page on our site, and your answer on the form. This is stored in your browser and with your application, so we can understand which channels help travelers.

We share data only with the Vietnamese authorities for your application, our payment providers to process payment, and our email provider to send you messages. If you post a comment, your name and comment appear on the page after review. Your email is not shown.

3. Policy Amendments

We reserve the right to amend or update this privacy policy at any time. Updates will be posted on this page. Please review this page periodically to stay informed of any changes.

4. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these external sites.

5. Updating Personal Information

If any of your personal information needs to be updated or corrected, please notify us immediately. However, once your approval letter has been issued, updates are not possible. In such cases, you will need to submit a new visa application.

6. Contact Us

If you have any questions or concerns about this privacy policy, feel free to contact us at:

Email: support@vietnamvisaeasy.com