Vietnam Visa Payment Guide: How to Pay Safely and Fast

Making your Vietnam visa payment should take less than a minute. This guide explains which methods we accept, what the price includes, and what to do if a payment fails.

Which payment methods can I use?

Card or PayPal, in US dollars.

You may see a small foreign transaction fee from your own bank, because the payment is in US dollars.

What does the Vietnam visa payment include?

Everything you need for the visa. There is no second payment on the government site.

• The government fee: US$25 single entry, US$50 multiple entry.
• Checking your documents before submission.
• Processing at the speed you chose.
• Support on WhatsApp and email until the visa is delivered.

See every price in the Vietnam e-visa service fee guide.

How do I pay for my visa?

Payment is the last step of the application form.

1. Fill in the application form and upload your documents.
2. Check the total, which updates when you change speed or entry type.
3. Choose card or PayPal and complete the payment.
4. You receive an order code by email right away.
5. Use the code on the order status page to follow your visa.

The guaranteed delivery time starts when your payment is confirmed, not when you open the form.

Why did my payment fail?

Usually because of the bank, not the card.

• Your bank blocked a foreign payment. Approve it in your banking app and try once more.
• The card has a daily online limit.
• The billing address does not match the one at your bank.
• A 3-D Secure code was not entered in time.

If it still fails, switch to PayPal or another card. Please do not try the same card many times, because banks may lock it.

What if I was charged but got no order email?

Do not pay again. Check your spam folder first. Then send us a screenshot of the charge and your passport name on WhatsApp.

A failed payment often shows as a pending charge for a few days. Your bank releases it on its own. We never keep money for an order that was not created.

How do I avoid paying twice?

Apply in only one place. Many travelers pay on evisa.gov.vn and then pay an agency as well.

• If you already applied on the government site, choose Speed up existing visa instead of a new application.
• Speed-up prices start at US$45, because the government fee is already paid.
• Read should I apply for a second Vietnam visa before you submit again.

Payments on the government site are not refunded. You can check an existing application on the official e-visa portal.

How much will I pay in total?

Here are 4 common examples, government fee included.

Children pay the same price as adults, because the government fee is the same for every traveler. The form shows the exact total for your order before you pay.

Will I get a receipt or invoice?

Yes, by email, right after payment. The confirmation email shows your order code, the speed, the number of travelers and the amount paid.

Need a company invoice with a business name and address? Write to support@vietnamvisaeasy.com with your order code. We send it within 1 working day.

Can I pay with a card that is not in my name?

Yes. A parent, partner or company can pay for your visa. The card holder does not need to travel. Enter the traveler's details on the form exactly as they appear in the traveler's passport, and use the payer's details only on the payment page.

If the card holder's bank asks for confirmation by text or app, they must approve it within a few minutes, or the payment times out.

What happens to my payment if the visa is refused?

You get it all back. If the Vietnam Immigration Department refuses your e-visa because of the information provided, we refund the expedite fee; the government fee and payment fees are not refunded. If it is refused without a stated reason, we refund 100%. Refunds go back to the same card or PayPal account and usually appear within 3–7 working days.

If we deliver more than 30 minutes after the guaranteed time, we refund everything you paid. Details are in the refund policy.

Is it safe to pay online?

Yes, when the site shows clear prices and a refund policy. Our payments run on secure, encrypted pages, and our refund policy is public.

Be careful with sites that ask you to send money to a personal account or by gift card. A real visa service never does that.