Direct Answer

The core rule for every field on the Vietnam e-visa form: match your passport exactly, character for character. Below is the specific format for each field that commonly causes confusion — name, dates, passport number, and blank fields — so you can check your entries against a clear standard before submitting.

100% refund on the processing fee if we don't deliver your approved e-visa within the timeframe you paid for.

No agency can guarantee Vietnamese immigration's exact decision time — but this refund backs the processing commitment itself.

Should I enter my name in all capital letters on the Vietnam e-visa form?

Match your passport exactly. Most passports print the name field in capitals, so entering it the same way is the safest approach — the goal is an exact match, not a specific capitalization rule.

What date format does the Vietnam e-visa form expect?

Follow the format shown directly on the form field itself, since this can vary by field (DD/MM/YYYY is common for Vietnamese government forms, differing from the US MM/DD/YYYY convention) — read the field's own label rather than assuming.

Do I include my middle name on the form?

Yes, if it appears on your passport. Every name element on your passport should appear on the visa application — omitting a middle name that's on your passport is a common cause of a mismatch.

How should I enter my passport number if it has letters and numbers mixed?

Enter it exactly as printed, including the exact sequence of letters and numbers — don't add spaces or hyphens that aren't on the passport itself, and don't omit any that are.

What if a form field doesn't apply to me, like a middle name I don't have?

Leave it blank rather than entering "N/A" or a placeholder, unless the form specifically instructs otherwise — entering placeholder text can sometimes cause a mismatch if it's later compared against blank passport fields.