Direct Answer
Check your status at evisa.gov.vn using your registration code, email, and date of birth. If your confirmation email never arrived, it may be a Chinese email provider (163.com, qq.com) blocking it — check spam first before assuming a problem with your application itself.
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A Domain Worth Verifying Carefully
Some content circulating references different government portal addresses. The current, verified official domains are:
- evisa.gov.vn — the primary e-visa portal
- thithucdientu.gov.vn — operating alongside it since a November 2024 update
Always verify the exact address bar before entering your registration code or personal information — older bookmarked URLs may no longer be current.
How to Check Your Status
- Go to evisa.gov.vn
- Click "E-visa Search" (Tra cứu thị thực điện tử)
- Enter your registration code, email address, and date of birth
- Click "Search"
If you applied through an agent, they can check this for you directly with your registration code.
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Common Status Messages
| Status | What It Means |
|---|---|
| "Under processing" | Still being reviewed — genuinely normal within 3-5 working days |
| "Approved" | e-visa granted — download the PDF |
| "Invalid registration code" | Double-check for typos in the code itself |
| "Not found" | May not have submitted correctly, or details entered don't match |
Why Chinese Applicants Sometimes Never Get the Confirmation Email
A genuinely common, specific issue: some Chinese email providers — 163.com and QQ.com particularly — sometimes block automated emails from foreign senders as a spam-prevention measure. This isn't a sign anything is wrong with your application itself.
- Check spam or junk folders first
- If applying through an agent, ask them to resend directly
- Consider using a Gmail or Outlook address for future applications if this happens repeatedly
Delays Worth Expecting
Standard processing is 3–5 working days, but genuine delays can occur during Vietnamese national holidays, high tourism seasons (Jan–Apr, Sep–Dec), or if application data doesn't fully match your passport.
If Your Status Shows a Genuine Problem
Understand the specific issue before doing anything else. A duplicate application under the same passport can create a genuine delay through a deduplication review — this applies whether you resubmit yourself or an agency does it on your behalf. Contact support with your registration code so the actual record can be reviewed first.
What No Agency Can Honestly Guarantee
Checking status only shows the current state of your application — no agency, including us, can guarantee the eventual outcome, since Vietnamese immigration makes the final decision. What we can honestly commit to, if you use our service: a refund on our processing fee if we miss the timeframe you paid for.
Why Chinese Applicants Contact Us for This
Full support in Chinese via WeChat and email, help retrieving a lost registration code, and honest guidance on what a specific status actually means. Transparent pricing and a public review record you're welcome to verify yourself — 4.9 out of 5 across 150+ Trustpilot reviews.
Frequently Asked Questions
What is the correct website to check Vietnam e-visa status?
evisa.gov.vn, along with thithucdientu.gov.vn (both official since a November 2024 update). Older URLs referencing a different domain structure may be outdated — verify you're on one of these two.
Why haven't I received my e-visa confirmation email?
Some Chinese email providers (163.com, qq.com) can block automated emails from foreign senders. Check spam folders first, and consider using Gmail or Outlook for future applications if this keeps happening.
What does "Not found" mean when checking status?
Your application may not have gone through, or details entered don't match a registration on file — double-check your registration code, email, and date of birth for typos before assuming anything else.
Should I reapply if my status shows a problem?
Not automatically — understand the specific issue first. A duplicate application under the same passport can create a genuine delay through a deduplication review.
Can any service guarantee my visa is approved once checked?
No — checking status only shows the current state; no agency can guarantee the eventual outcome, since Vietnamese immigration makes the final decision.
Related Guides
- 👉 Rejected? What Chinese travelers should actually do
- 👉 Urgent Vietnam e-visa for Chinese citizens
- 👉 Urgent Vietnam visa service: full pricing and options
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VietnamVisaEasy.com is a private travel agency, not affiliated with the Vietnamese government. We charge a fee to assist with visa applications. If you don't need assistance, you can apply directly on the official government website, evisa.gov.vn. For questions, visit our contact page.