What happened in this review
A traveler forgot to apply for a Vietnam visa before their flight. At around 5 p.m. they ordered Vietnam Visa Easy's 1.5-Hour processing tier (USD 185). They WhatsApped to request even faster delivery. When government officers opened at approximately 8:30 a.m. the following morning, the visa was approved and delivered — for both the traveler and their partner. The review was filmed from the plane after boarding.
Customer video review
The video above was filmed from the plane by a traveler who had forgotten to get a Vietnam visa. They ordered the 1.5-Hour processing tier the evening before their flight, WhatsApped Vietnam Visa Easy to escalate, and received both visas — theirs and their partner's — when the government portal opened the next morning.
Video transcript
"This is me from the plane. I am so happy because I totally forgot to get the visa and literally at about 5 p.m. I ordered the one and a half hour processing visa and what ended up happening is that it, yeah, it came through even quicker than that. I WhatsApped the guys, I told them that I needed it even quicker just to be able to board. And the moment the officers opened it in, you know, I think 8:30, something like that, then it was, then they did it for me. I couldn't be more grateful. I did it for my partner as well."
— Verified customer. Full video: youtube.com/watch?v=LeLiXIl6jSI
What this review tells us
This case covers one of the most common urgent visa scenarios: forgetting to apply until the evening before a flight. The traveler ordered the 1.5-Hour tier at 5 p.m. — after Vietnamese working hours — then used WhatsApp to flag that they needed it faster. Vietnam Visa Easy queued the application and submitted it the moment the government portal opened at approximately 8:00–8:30 a.m. VNT. Both visas — the traveler's and their partner's — were approved and delivered before boarding. This is an overnight queue + Speed Up escalation case resolved through direct WhatsApp communication.
How evening orders are handled overnight
Vietnam Visa Easy accepts applications 24 hours a day. When an order is placed outside Vietnamese working hours, it is queued and submitted to the government portal the moment it opens the next working day (8:00 a.m. VNT, Monday to Friday).
| Time (VNT) | What happens |
|---|---|
| ~5:00 p.m. (evening before) | Traveler orders 1.5-Hour tier. Application prepared. WhatsApp sent to request faster delivery. |
| 5:00 p.m. – 8:00 a.m. | Government portal closed. Application queued overnight. Vietnam Visa Easy confirms order and escalation request. |
| ~8:00 a.m. (next morning) | Government portal opens. Emergency application submitted immediately for both traveler and partner. |
| ~8:30 a.m. | Approved e-visas delivered by email for both travelers. Faster than the 1.5-Hour committed window. |
| Boarding | Traveler and partner board their flight to Vietnam. Review filmed from the plane. |
If you order in the evening, WhatsApp +84 947 754 252 immediately after ordering to confirm your situation and request priority submission at portal opening.
What to do if you forgot to get a Vietnam visa
Forgetting to apply is one of the most common reasons travelers contact Vietnam Visa Easy for urgent processing. The earlier you order, the more options are available. Do not attempt to apply on the government portal — standard processing is 4-6 business days.
| Time until your flight | Recommended tier | Fee |
|---|---|---|
| Less than 1 hour (airport now) | Emergency 30-60 min + WhatsApp immediately | USD 215 |
| 1-3 hours | Emergency 30-60 min or 1.5-Hour | USD 215 / USD 185 |
| Evening before — used in this review | 1.5-Hour + WhatsApp to escalate for morning submission | USD 185 |
| Next day (morning flight) | 1.5-Hour or 2.5-Hour | USD 185 / USD 155 |
| 2-5 days | 5-Hour to 4-Day depending on buffer | USD 80–125 |
| Weekend or public holiday | Weekend tier — submit before 15:00 VNT | USD 230 |
All fees include the government e-visa fee of USD 25. Multiple-entry option: +USD 25 per person. Full refund of service fee if the committed delivery window is missed. See full pricing and cutoff times.
WhatsApp escalation — how it works
After placing your order, WhatsApp +84 947 754 252 and explain your boarding situation. As shown in this review, the traveler contacted Vietnam Visa Easy after ordering the 1.5-Hour tier and received the visa ahead of the committed window. This is a Speed Up escalation — it does not require a second government fee and does not require a new application. Do not submit a duplicate application — duplicates trigger a 24-48 hour hold on both applications.
Verify reviews independently
Reviews on these platforms are submitted directly by customers and are not controlled by Vietnam Visa Easy.
| Platform | Link |
|---|---|
| Trustpilot | trustpilot.com/review/vietnamvisaeasy.com |
| Google Business Profile | |
| Tripadvisor | Tripadvisor — Vietnam Visa Easy, Hanoi |
Frequently Asked Questions
What happens if I forget to apply for a Vietnam visa before my flight?
Order immediately through Vietnam Visa Easy and WhatsApp +84 947 754 252 to explain your situation. If you order in the evening, the application is queued and submitted at government portal opening (8:00 a.m. VNT, Mon–Fri). As shown in this review, the visa can arrive within 30 minutes of the portal opening.
Can I order a Vietnam e-visa in the evening and receive it before my morning flight?
Yes. Vietnam Visa Easy accepts orders 24 hours a day. Orders placed after Vietnamese working hours are queued and submitted at portal opening (8:00 a.m. VNT, Monday to Friday). WhatsApp after ordering to confirm your flight time and request priority submission.
What is the 1.5-Hour Vietnam e-visa processing tier?
The 1.5-Hour tier costs USD 185 (government fee included) and is available Monday to Friday during Vietnamese working hours. Applications submitted before the daily cutoff are delivered within 90 minutes. Orders placed outside working hours are submitted at portal opening and delivered within 90 minutes of that. If the deadline is missed, the service fee is refunded in full.
Can I WhatsApp Vietnam Visa Easy after ordering to request faster processing?
Yes. WhatsApp +84 947 754 252 after ordering and explain your boarding situation. As shown in this review, the traveler did exactly this after ordering the 1.5-Hour tier and the visa arrived ahead of the committed window. Speed Up escalation does not require a new application or a second government fee.
Can Vietnam Visa Easy process e-visas for two people simultaneously?
Yes. Each traveler — including a partner, family member, or child — needs a separate Vietnam e-visa. Vietnam Visa Easy can process both at the same time. As shown in this review, both the traveler's and their partner's visas were approved in the same submission window. Provide all passport details together when you contact them.
Where can I verify independent reviews of Vietnam Visa Easy?
Independent reviews are on Trustpilot, Google, and Tripadvisor. These platforms are not affiliated with Vietnam Visa Easy.
Apply for a Vietnam e-visa now
Emergency 30-60 min USD 215 · 1.5-Hour USD 185 · 5-Hour USD 125 · Weekend USD 230 · Standard USD 50. WhatsApp +84 947 754 252 to escalate after ordering. Full refund of service fee if deadline is missed.
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