Possibly — check spam, then check your official status directly with your registration code, email, and date of birth.

Delayed means still under review. Rejected has a specific reason attached and needs a corrected new application.

Data mismatches, non-compliant photos, ineligible visa type for the purpose, or rarely a prior immigration concern.

Read the specific rejection reason, fix that exact issue, then submit fresh — not the same data again.

Stay at the airport, don't argue with staff, and contact support immediately for urgent options.

Standard processing is roughly 3–5 working days. Within that, no update is normal. Well beyond it, it's worth checking directly.

Yes — the official checker only needs your registration code, email, and date of birth.

Not always reliably by email — checking your status page directly is more dependable.

The government fee is generally non-refundable, whether approved or rejected.

Yes — reviewing the specific reason together and submitting a corrected application is often faster than doing it alone.

Your registration code from submission, the email address used to apply, and your date of birth as entered.

No — check your exact status first, then use urgent processing or a boarding letter if genuinely needed. Acting quickly matters more than panicking.