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Vietnam eVisa Error Correction Service 2026 — Wrong Port, Name, Date, Passport Number

HomeUrgent VisaVietnam eVisa Error Correction

Direct Answer

Check status at evisa.gov.vn/e-visa/search first. The result tells you exactly what to do — and whether the fix is free.

Amendment Required: processing stopped, error found. Free correction via WhatsApp +84 947 754 252 — wrong port (SIN/ICN), HEIC photo, or missing name corrected and resubmitted. Do not reapply.

Already approved with wrong data: eVisa cannot be corrected after approval. New application required — from USD 90 (3-Day) to USD 185 (1-Hour before 07:00 ET / 21:00 AEST / 11:00 BST).

Correction service USD 85 for errors identified after approval, regardless of which field. Do not reapply — two applications = 24–48h hold on both.

Found an error? Check status first, then contact WhatsApp with Reference Code.

Have ready: Reference Code (E260705...) • registered email • flight number • departure time

WhatsApp Error Fix → New application — from USD 90 →

Find Your Situation — Three Paths

The right fix depends entirely on the current status of the application. Start at evisa.gov.vn/e-visa/search before doing anything else.

Status: Amendment Required — Free correction

Processing stopped, error flagged by immigration review. No email sent.

An error was identified during immigration review. The application file is still open but processing has stopped completely. This is fixable without reapplying.

What to do: Contact WhatsApp +84 947 754 252 with Reference Code (E260705...) + registered email + flight details. The error is corrected and the application resubmitted on priority track.

Cost: Free correction for the error itself. Speed Up fee applies if priority processing is needed for the flight window: from USD 65 (3-Day) to USD 160 (1-Hour).

Status: In Process, but error known — Speed Up with correction

Application running, but you know a field is wrong before it is reviewed.

The application has not yet been reviewed. You noticed the error after submitting. Acting now prevents Amendment Required from occurring.

What to do: Contact WhatsApp immediately with Reference Code + error details + correct information. The application can be intercepted before review in some cases. Speed Up with corrected data from USD 65.

Do not reapply — two active applications trigger a 24–48h hold on both.

Status: Approved — but with wrong information

Approved eVisa cannot be corrected. New application required.

An approved eVisa is a fixed document issued by the Vietnamese government. It cannot be edited, amended, or corrected after approval. Do not attempt to use an approved eVisa with wrong data — it will not match your details at immigration.

What to do: Apply for a new eVisa immediately. Correction service USD 85 if the error was identified after an agency submission. New full application from USD 90 if applied directly.

Time-sensitive: Select the urgent tier matching your remaining window. See tier table below.

The Five Errors and What Each Means

Error Why it stops processing Fixable if pending? Fixable if approved?
Wrong entry port SIN/ICN/NRT/DXB/DOH entered. Portal accepts without warning. Immigration review flags mismatch. Most common error. Yes — free correction via WhatsApp No — new application required
HEIC photo (iPhone) iPhone default format. Immigration requires JPEG. Triggers Amendment Required at review. Yes — free correction via WhatsApp N/A — photo not in approved eVisa
Wrong name / missing middle name Name must match passport MRZ exactly. Middle name omitted or abbreviated. Yes — free correction via WhatsApp No — new application required
Wrong entry date Departure date used instead of Vietnam arrival date. Common for US/CA/AU travelers crossing date line. Yes — free correction via WhatsApp No — new application required
Wrong passport number Single digit transposition or character error. Direct identity mismatch at border. Yes — correction service USD 85 No — new application required

Wrong Entry Port: Why It Is the Most Dangerous Error

The entry port field asks for the IATA code of the Vietnamese airport where you will first clear immigration. It does not ask for your departure airport or any transit hub. The evisa.gov.vn portal accepts transit hub codes without flagging them — this is why the error is so common and so damaging. The application looks successful at submission. The error only surfaces during immigration review, days later, by which point processing has stopped completely.

Common transit hub Wrong port Correct port Who uses this route
Singapore Changi (SIN)SINSGN / HAN / DADAU, NZ, India, UK via Singapore Airlines
Seoul Incheon (ICN)ICNSGN / HANCanada (YYZ/YVR), US (LAX/JFK) via Korean Air
Tokyo Narita (NRT)NRTSGN / HANUS/Canada Pacific via JAL or ANA
Dubai (DXB) / Doha (DOH)DXB / DOHHAN / SGNUK, Ireland, EU via Emirates or Qatar Airways

How to find the correct port: open booking confirmation → Vietnam-landing flight segment → "Arrives" IATA code. That 3-letter code = entry port.

If your eVisa shows Amendment Required and SIN or ICN was entered as port: contact WhatsApp immediately with Reference Code. Free correction. Do not reapply — 24–48h hold on both applications. If flight is soon: Speed Up with corrected port at the same time.

Pricing: Correction vs New Application

Situation Cost How
Amendment Required — wrong port, HEIC, name, dateFreeWhatsApp with Reference Code — error corrected and resubmitted
Speed Up after free correction (if flight is soon)USD 65–1603-Day USD 65 to 1-Hour USD 160, on corrected resubmission
Correction service — error found after agency submission, pre-approvalUSD 85Flat fee regardless of error type. WhatsApp or Apply page.
New application — approved eVisa with wrong dataUSD 90–1853-Day USD 90 to 1-Hour USD 185. Government fee included. Select tier by time remaining.

If a New Application Is Needed — Tier Table

For travelers who need a fresh application because the approved eVisa has wrong information and cannot be corrected:

Tier Price (incl. govt fee) VNT cutoff ET cutoff AEST cutoff BST cutoff
3-DayUSD 9011:00midnight14:0004:00
1-DayUSD 11011:00midnight14:0004:00
5-HourUSD 12513:0002:0016:0006:00
2.5-HourUSD 15515:0004:0018:0008:00
1-HourUSD 18518:0007:0021:0011:00
Boarding LetterWhatsApp 24/724/724/724/724/7

PT: ET−3h. MT: ET−2h. CT: ET−1h. Saskatchewan: CT year-round. AEDT (Oct–Apr): AEST+1h. Perth AWST 1-Hour: 19:00. Multiple entry: add USD 25. 30-day and 90-day same price — always choose 90 days.

Frequently Asked Questions

My Vietnam eVisa shows Amendment Required — what do I do?

Do not reapply. Contact WhatsApp +84 947 754 252 with Reference Code (E260705...) + registered email + flight details. Error identified and corrected free. Resubmitted on priority track. If flight is soon: Speed Up from USD 65 at the same time.

My Vietnam eVisa was approved but has the wrong entry port — can it be fixed?

No. Approved eVisa cannot be corrected after approval. New application required immediately. Apply urgent tier by time remaining: 3-Day USD 90 to 1-Hour USD 185 before 07:00 ET / 21:00 AEST / 11:00 BST. Do not attempt to enter Vietnam with wrongly-issued eVisa.

How much does Vietnam eVisa error correction cost?

Amendment Required correction: free + optional Speed Up from USD 65. Pre-approval correction service: USD 85 flat. New application after wrong approval: USD 90–185 depending on urgency. All prices include USD 25 government fee.

What is the most common Vietnam eVisa error?

Wrong entry port. Transit hub IATA codes (SIN/ICN/NRT/DXB/DOH) entered instead of Vietnamese airport (SGN/HAN/DAD/PQC/CXR). Portal accepts them without warning. Free fix if status shows Amendment Required via WhatsApp.

Can I fix a Vietnam eVisa error myself?

Only if status shows Amendment Required — the file is still open. Check evisa.gov.vn/e-visa/search. If Amendment Required: contact WhatsApp for free correction. If In Process with known error: contact WhatsApp before it reaches review. If already approved: new application required, no self-edit possible.

Related Guides

Amendment Required = free fix via WhatsApp. Approved with error = new application from USD 90. Do not reapply.

Correction service USD 85 • Reference Code + email + flight number • 1-Hour USD 185 before 07:00 ET / 21:00 AEST • Boarding Letter 24/7

WhatsApp Error Fix → New Application — from USD 90 →

VietnamVisaEasy.com is a private travel agency, not affiliated with the Vietnamese government. We charge a service fee to assist with visa applications. If you do not need assistance, apply directly at evisa.gov.vn. Updated August 14, 2026.

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